Frequently asked questions

For users

Our platform welcomes a wide range of people with passion and knowledge to share. Tourist guides, memorabilia writers with personal experiences, historians and simply anyone with a love of stories and history are welcome. We don’t want to put any limits, because it is the diversity that ensures Locura is varied and interesting.

If you come across false or misleading content on our app, we’d like to know. Once you’ve played the recording, just click on the report false content option included on the recording’s rating page. This gives us the opportunity to review the recording and take appropriate action. Your cooperation is important to us in keeping Locura relevant and accurate. Thank you for your help.

The payment for playing the recording depends on your choice of the scheme package. You can find the current price list for the schemes directly in the app in the scheme recharge section. You will pay 2 shems to listen to a recording of the classic guide. If you choose a recording from our premium guides with the best content, the price is 3 shems. And for a recording from our in-house guides, Eleonora and Umberto Locura, who have lent their AI voice, you will pay 1 shema. Payment is tiered according to the quality of the guide, allowing you to choose according to your preferences and needs.

The schemes you top up to your account are valid for 2 years. This timeframe should be enough for you to fully enjoy all the services of our app and listen to everything that interests you.

Currently, our Locura app is focused exclusively on the Czech Republic. We will keep you informed about further expansion of our territory.

For Guides

Locura serves not only as a database of purely historical facts or tourist attractions. We’re also interested in folk tales, legends, or personalities associated with places. You can enrich the collection with classic textbook history of the place, as well as with stories passed down through generations.

Some places are already listed by our Locura Umpalumpas, while others are added by other guides. This makes your job a bit easier as you only need to add the recording. However, if you want to share a story for which there is no listed place in the app, feel free to add it yourself. As guides, you automatically have the option to create new places. Once you create the place, you can share your story as usual.

You don’t have to send a carrier pigeon for your payout request because guide rewards are automatically processed every month. The only condition is that the earnings in the app must be at least 500 CZK. If the amount is lower, the payout doesn’t occur, but it will automatically happen in the month when the minimum threshold is reached. 

You don’t have to send a carrier pigeon for your payout request because guide rewards are automatically processed every month. The only condition is that the earnings in the app must be at least 500 CZK. If the amount is lower, the payout doesn’t occur, but it will automatically happen in the month when the minimum threshold is reached. 

Umbarto and Eleonora Locura are digital guides created by our team to facilitate the work of real guides. They serve to pre-fill places and first recordings in the mobile app where there is not yet a recording from a real guide. The voice recordings are created by our team, who ensure the quality and accuracy of the information. Modern technology lends them only a voice. In terms of the order of the recordings in the app, Eleonora and Umberto are assigned the lowest priority and once a recording is uploaded to the app by a real guide, they obediently move to the back of the queue.

For patrons

Our advertising is always a 12-month subscription. This approach allows us to manage our buying processes efficiently while ensuring stable and continuous visibility for our patrons. This ensures that your advertisement will be visible in its place for a full year.

To create a small mobile banner, which we generate directly in our administration, we will need the following documents:

1. Choosing a design: Yellow or black.

2. Text information: A headline of 30 characters and a description of 90 characters, both in at least Czech and English.

3. Optional: A logo or image related to your project.

 

We do not have a fixed black list of unsuitable patrons that we automatically reject. However, we prefer that advertising reflects taste not only in form but also in content. As long as your project is in line with our moral boundaries regarding advertising content, it is likely that we will have no reason to refuse to work with you. We are open to diversity, but are careful to maintain quality and consistency with our values.